You can reach our customer support team via email and website. Our customer care support team would always be listening to you whenever you need help.
These two channels (email and website) would be available to you 24/7 for all your inquiries.
You can reach us through our three customer support teams:
The General info team: general@connect2vpn.com Our general info team is available to provide answers to all your general questions. In case you need help setting up your devices or securely accessing websites you stream from, all you need to do is contact our general info team, and you will get all the help you need.
Billing Team: billing@connect2vpn.com Our billing team is available to attend to all your questions regarding your accounts, subscriptions payment, and many more.
Connectivity Team: tech@connect2vpn.com If you need assistance setting and connecting to your router, connecting to countries with strict internet boundaries, or advanced connectivity issues, our connectivity team is available to help you through.
Yes, there is no way for anyone to track your activities whatsoever we do not have any log for the internet traffic going or coming in from your device. Unlike any other VPN service provider, we comply with this 100% and it is our policy to ensure complete privacy.
Connect2VPN is a “password-less” web application which means you do not need a password to log in. Instead, you are required to enter your email, and you will receive a token code which you input on the website. You can access your account by clicking on "Members on top menu".
A VPN network, also known as a Virtual Private Network, secures your connection on the web. It gives you access to restricted websites and protects your identity while you are surfing the net. Click here to read more about VPN
Connect2VPN uses OpenVPN which can be downloaded on any type of device. It is suitable for Android, Linux, Windows, macOS, Ios/iPhone/iPad. To download, click "download" on the top menu.
You can connect one device at a time (concurrently) with Connect2VPN using a single ovpn profile. However, you can add more connections to your account and have a seperate connection profile.
The server list available on connect2VPN can be found on the main’ page. On the main page, you will find the list of countries where servers are available, you can select the server based on the country you want to connect to from the order page. You can add more server if you required once you buy your first subscription.
you can add more connections to your account and have a separate connection profile.
Connect2VPN uses OpenVPN which can be downloaded on any type of device. It is suitable for Android, Linux, Windows, macOS, Ios/iPhone/iPad. To download, click "download" on the top menu.
Our money return policy is within 30 days, which is only applicable if payment was made within 30 days before the claim. For more information, kindly contact our support team.
Membership on connect2VPN exits till the chosen plan ends; after this, you can decide to renew or cancel your subscription. However, you can cancel at any time and in advance from your PayPal account.
Membership on connect2VPN exits till the chosen plan ends; after this, you can decide to renew or cancel your subscription. However, you can cancel at any time and in advance from your PayPal account.