Effective Date: 19 May 2021
Applicable To The Following Mobile Application: connect2vpn
Applicable To The Following Website: www.connect2vpn.com
This Privacy Policy describes how we use and collect the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you use our Services or visit our Mobile App or Website.
You acknowledge that you have had the chance to review this Privacy Policy and you acknowledge that you agree to it. This means that you also consent to the use of your Personal Data and the method of disclosure as defined in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it, then you agree to immediately cease your use of our Mobile App or Website.
Our Mobile App or Website may link out to other websites or mobile applications, but this Privacy Policy does not and will not apply to any of those linked websites or applications.
We are committed to the protection of your privacy while you use our Mobile App or Website.
Whenever the term Mobile App (or Application) is used in this Agreement, that term may also refer to our Website when appropriate.
The Party responsible for the processing of your Personal Data is NEXTTIQ WEB SOLUTIONS.
The Data Controller may be contacted as follows: DCO@connect2vpn.com.
The Data Controller and operator of the Mobile App are one and the same.
The Data Protection Officer may be contacted as follows: DPO@connect2vpn.com
If you have any concerns or questions about the way we collect Private Data from you or about this Privacy Policy, or if you would like to file a complaint about anything related to this Privacy Policy, you may contact us at: PrivacyPolicy@connect2vpn.com.
The location where the data processing activities take place is: United State.
Depending on how you use our Services and our Mobile App, you will be subject to various types of Personal Data collected and different methods of collection:
a) Registered users: You may be asked to register in order to purchase the Services available for sale or otherwise use the Mobile App.
During the process of your registration, we will collect the following Personal Data from you through your voluntary disclosure: Personal name, Email, Country and
Phone Number.
Personal Data may be requested for the following purpose:
I) Making purchases
II) Use of our Services
II) Interaction with our representatives
By undergoing the registration process, you give us consent that we may collect and use your Personal Data, including the Personal Data defined in this clause, as well as storing, using or disclosing your Personal Data in accordance with this Privacy Policy.
b) Unregistered users: If you are a passive user of the Mobile App and do not register for any purchases or other service, you may still be subject to certain Passive Data Collection. Such Passive Data Collection may include: cookies (as defined below), location, IP address, and certain browser data (such as history and session data).
c) All users: The Passive Data Collection that applies to Unregistered users shall also apply to all other users and/or visitors of our Mobile App.
Cookies: We may collect information from you through automatic tracking systems (for example, data about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Mobile App, as explained in this Privacy Policy).
Please note that cookies do not record or store any Personal Data. If you wish, you can block the use of cookies, but then you may not be able to use our Mobile App as we intend.
We use cookies to make your browsing experience easier and more intuitive. A cookie consists of a reduced set of information transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and will not transmit viruses. Cookies are small strings of data used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (for example computer, tablet, or mobile phone). Cookies are mainly used to improve the operation of the site/app to your expectations, offering a more personalized browsing experience and memorizing the choices you made earlier.
Log Data: Like all mobile applications, this Mobile App also makes use of log files that store automatic information collected during user visits. This Log Data may be as follows:
Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the Mobile App and they serve for the transmission of communications on the network or to supply services requested by you.
You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might prevent access to some parts of the Mobile App.
Please note that cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Mobile App.
Configuration of your browser: You can manage cookies through the settings of your browser on your device. In this case, deleting cookies from your browser may remove the preferences you have set for this Mobile App.
Please note that the above information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the App, and for security reasons and this information will be processed according to the legitimate interests of the Data Controller.
Device information: For mobile devices, we do not use device ID anymore. We generate private ID to link a user account to the mobile device to login automatically to your registered account. This information is only used for security and authentication purposes.
We use reliable digital and physical systems to store your Personal Data and your Personal Data is protected against unauthorized access or disclosure.
However, no system involving the transmission of information via the internet, or the electronic storage of data, is absolutely secure. Please note that we take the storage and protection of your Personal Data very seriously and we take all necessary methods to protect your Data.
In case of a breach of your Personal Data, we will notify you in a reasonable time frame and we will follow all applicable laws and regulations related to such breach.
We confirm that we will not sell, transfer, make available or disclose to any third party any Personal Data we collect from you for any purpose.
Our policy is to maintain the privacy of your Personal Data as defined herein. However, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:
I) To respond to requests from law enforcement or other governmental or legal bodies and to cooperate with any lawful investigation about our users
II) To fulfill any local or state laws or regulations
III) To bring legal action against a user who has violated the law or violated the terms of use of this Mobile App
Primarily, we use your Personal Data to help us provide a better experience for you on our Mobile App and to provide you the Services and use of our Mobile App.
Personal Data that may be considering identifying may be used for the following:
I) Fulfilling your purchases
II) To authenticate your account.
Ii) Communicating with you about your use of our Mobile App
Please be note that information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, information based on your cookies.
This section specifically explains how your privacy is protected when you use our VPN services.
What information we collect when you use our VPN services? We do not collect any personally identifiable information when you use our VPN services. We can only collect the following minimum information: information related to the identification of your device by which you access the VPN and aggregate information about the technical bandwidth of data used.
We do not collect information about browsing history, traffic destination, data content, DNS queries, your IP address, your outgoing VPN IP address, connection timestamp or session duration.
What is the purpose of collecting minimum information related to the use of VPN services? We collect the aforementioned minimum information only to enable better quality of our VPN services and customer support. The minimum information we collect serves us to determine whether a VPN connection has been successfully established, to provide technical support (such as identifying connection problems), to provide advice about how to best use our service, and to enable our engineers to identify and fix network issues.
No sharing of information with third parties. We will not, in any way, share or disclose to third parties information related to the use of the VPN. We take your privacy seriously and will not share with third parties even the aforementioned minimum information that is purely technical in nature.
We may send you certain informational or marketing communications related to our Mobile App. If you wish to opt-out of such communications, you may contact us at: service@connect2vpn.com, or you may also click the opt-out link which will be provided at the bottom of any such communications.
By providing your Personal Data to us, or by using our Mobile App in any manner, you have created a commercial relationship with us. Furthermore, you agree that any email sent from us shall specifically not be considered SPAM, as that term is legally determined.
YOUR RIGHTS
You have certain rights in relation to your Personal Data. These rights can be exercised by contacting us at the contact information listed above.
Your rights are as follows:
- the right to file a complaint with the applicable data protection authority.
- the right to request and receive information regarding the processing of your Personal Data
- the right to have access to your Personal Data
- the right to correct and update your Personal Data
- the right to portability of your Personal Data
- the right to limit or oppose the processing of your Personal Data
- the right to request that we stop processing and delete your Personal Data
- the right to oppose any Personal Data processing in violation of any applicable law
MODIFICATIONS AND REVISIONS
We may amend this Privacy Policy at any time and in any manner and, if we do so, we will notify you and obtain your consent. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification or amendment.